It’s after midnight, and while you’re off to bed, you hear a light dripping. You look up, noticing a damp circle on the ceiling that’s starting to grow . Panic falls upon you as you run to find a bucket or bowl to collect the drip.
So, what happens next? Is there an emergency contact for maintenance? How much time will it be before they get there? Will you have to wait until the next morning? Or were you shrewd enough to get a place with 24/7 on-site emergency apartment maintenance in Bloomington?
What Constitutes A Maintenance Emergency?
With a little luck, almost all of your apartment maintenance calls will be simple. You may discover that your stopped up tub drain demands a more finesse than a bottle of Mr. Plumber. Or maybe you inadvertently put a gash in the drywall trying to hang some curtains. These are annoying disruptions that can wait until Monday morning instead of needing an emergency maintenance call in the middle of the night.
Then there are those problems that require instant attention. Forget about a water leak and all your things in your 1-bedroom apartment could see serious damage. A broken fire alarm can keep you -- and your neighbors -- awake all night. Emergency maintenance may also be needed if your air goes out during Bloomington’s hot summer days to a voicemail, which then is forwarded to the night manager, who then calls a contractor,that then comes over to your home to assess the damage.
The response between the differing methods can seem overwhelming, especially when you’re thinking about getting to safety . When your apartment building has round the clock emergency maintenance, then they should arrive at your place within the hour or at a minimum give you an ETA. That’s so much better than worrying for hours wondering if a contractor is coming.
Three Maintenance Questions To Ask When You Go On An Apartment Tour
While you go on an apartment tour and explore the wonderful apartment amenities in Bloomington, be sure to ask about their maintenance procedures. Specifically, ask these questions:
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Does your apartment use on-site technicians or do they use contract technicians?
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Can you submit repair tickets by phone, text, or online?
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What is the off-hours maintenance procedure ? And how long will it take for someone to help?
These are responses that you should understand before it’s 3:00 AM and you’re wading through the rising waters from your leaking broken pipe.
City Flats at Renwick Is Proud to Use 24/7 On-Site Apartment Maintenance
With City Flats at Renwick, we want you to always enjoy your apartment home. We staff on-site maintenance technicians that will complete your emergency maintenance request 24/7/365. Contact us at 812-578-7432 or hit the “book a tour” button today!